FAQ
Find answers to common questions about our services.
Processing time is usually 1-2 business days depending on the number of clothes and the service type selected. We will inform you in real-time via SMS.
Yes, we accept clothes made of special fabrics like silk. We use appropriate washing techniques to maintain the quality and beauty of the fabric.
You can order through the Duta Laundry app, visit our office directly, or call the phone number listed on our website. We also accept orders via WhatsApp.
There are no additional fees for delivery services within a 5 km radius from our location. For areas outside this radius, delivery fees will be charged based on distance.
We use a strict recording system and insurance for all clothes entrusted to us. Each garment is labeled uniquely and monitored throughout the washing process.
Yes, we offer dry cleaning services for clothes that require special care such as suits, wedding dresses, and other formal attire.
data